C2 Enterprise is one of only a few Help Desk applications that make it possible to manage external and internal customer service while providing incomparable efficiency and flexibility.

C2 Enterprise allows managers and others to consult current projects, task distribution, available resources, and information pertaining to every intervention.

Agents can see a complete profile of internal and external customers, including products and services used, past problems, the solutions applied, the number of service calls, and the status of requests.

Choose the modules you need!

InterAction
A process-automation module that makes it possible to add complex scenarios to C2 Enterprise.

InterMail
Reduces intervention time for your resources while ensuring that no message goes unanswered. A fast automated request-processing system, and satisfied customers!

WebClient
Receive and handle requests sent by your customers via a Web browser, either internally or externally, from wherever they are to wherever you are.

WebResource
Your agents can open and close requests, consult and modify contact profiles, and have access to the same wealth of information as if they were onsite at your premises.

Asset
This specialized application provides your IT Department with valuable information concerning all of the computer equipment belonging to your organization.

Profiler
This module increases your efficiency and quality of service by allowing you to collect customer information using online surveys, and allowing you to act quickly in order to provide help.

And much more!