Immediately after an e-mail is received from an external or internal customer, C2 InterMail goes to work. It identifies the incoming address, opens a request and sends the issuer a personalized receipt message with a request number. It then notifies the person that will take charge of the request. In short, the process is on the move and C2 InterAction can get to work, if necessary.

This automation reduces your resources’ intervention time while making sure that no message goes unanswered.

Never be deluged by e-mail again !

With C2 InterMail, you can offer quality personalized service to all of your customers who prefer to communicate by e-mail. You will manage a significant flow of electronic messages with tremendous efficiency while saving time and operating costs.