There is no reason to place your internal and external customers on hold. And, as you know, most people are in a hurry and have access to the Internet at work or at home. C2 WebClient makes it possible to receive and handle requests sent by your customers via a Web browser, either internally or externally, from wherever they are to wherever you are. C2 WebClient is accessible everywhere, anytime.

The following are some of its advantages :

For the customer	For the organization
- Requests sent without wait - Greater autonomy - Service history information - Detailed FAQs - Service available 24 hours a day - Information from anywhere anytime	- Fewer calls to your customer   service department - Reduced time needed to answer   frequently asked questions - Fewer toll-free calls paid by your   organization - Data entered directly by the   customer - Accessible from anywhere anytime

Furthermore, your customers will find plenty of indispensable information with C2 WebClient. In fact, they will be able to consult a detailed table of their service requests as well as very useful FAQs, in addition to being able to submit a complete description of their problems online through C2 Profiler.